At Brands Internet, our focus is to offer high quality products and well known name brands to our customers at discounted prices. Therefore, due to our low margin we cannot accept returns or exchanges on any items. However, in an extremely exceptional case of accepting a return, at the sole discretion of the seller, -or cancellation of an order, which has been paid for and confirmed-, a nonnegotiable %20 restocking fee and $75 cancellation fee and a reverse delivery fee will be assessed. No return or cancellation requests will be deemed as valid unless exceptionally approved and clearly confirmed via email by us. Our return policy may not apply to all of our merchants. Any exceptions are listed on the item's page. If your item was shipped with our "Free Shipping" option, we will charge our outgoing shipping expenses because shipping is already included in the price, but the buyer will still be charged the round trip shipping costs incurred by Brands Internet.

No Returns on Grocery Products: Due to the unique nature and competitive pricing of our grocery products, all sales of these items are final. We cannot accept returns or exchanges for grocery products. We encourage all customers to review their orders thoroughly before finalizing, especially when purchasing grocery items. Please note that this policy stands irrespective of the reason for the return request.

We don’t take responsibility for any item that’s been waiting for over 30 days at our warehouses. It is the buyer’s responsibility to check their account status such as inventory limits.